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Paul’s Automatic Driving School

Terms & Conditions

These policies are:  Terms | Refund Policy | Privacy Policy | Cookie Policy

Paul’s Automatic Driving School Terms & Conditions

 

1 Students age

1.1 A student must be of a legal age to undertake driving lessons. This is normally at least 17 years old or at age 16 when legally allowed to drive due to being in receipt of full disability allowance.

2 Valid provisional or other licence

2.1 All student must have a valid licence to entitle them to drive.
2.2 Pupils must allow the instructor to carry out a licence check and provide a licence check code if one is requested, so that a legally required check can be carried out with the DVSA.
2.3 You must advise the instructor if you gain any endorsement or have any pending endorsements on your licence.

3 Payments

3.1 Payment will be required before the commencement of any lesson or tuition.
3.2 Payments can be made in cash, debit or credit card, bank transfer or through the website.
3.3 Credit cannot be offered under any circumstance for driving tuition.
3.4 A payment can be required for any lessons cancelled without 48 hours notice being received.

4 Cancelation policy
4.1 Postponements, rearrangements or cancelations all require at least 48 hours notice.
4.2 The full lesson fee will be required to compensate the instructor for loss earning should the cancelation policy not be followed.
4.3 A limited amount of understand and dire circumstances can be taken into account under the cancelation policy.
4.4 Lesson reminders by SMS and lessons listed in the driving school app should be checked and if errors are found you must inform the instructor giving at least 48 hours notice.

5 Instructor cancelations
5.1 On occasion the instructor may need to cancel or postpone a lesson.
5.2 The instructor will not cancel the pupil if the instructor cancels a lesson.
5.3 Lessons may need to be arranged to accommodate another pupils driving tests.
5.4 Adverse weather conditions may lead to lessons being cancelled.
5.5 Car issues such as unexpected break downs or flat tyres will lead to lesson cancelations.
5.6 The instructor may cancel or terminate a lesson at any stage if safety is compromised by a student.

6 Alcohol and drugs
6.1 All students must ensure they are fit and legal to drive for all driving lessons.
6.2 A student must always ensure they are not affected by any prescription medication, illegal drugs or alcohol at all times when driving.
6.3 The instructor reserves the right to cancel a lesson at any stage if alcohol or drugs of any kind appear or are suspected of influences a student.

7 Mobile Phones
7.1 Mobile phones must be set to silent before all lessons.
7.2 A student must never use a mobile phone whilst in the car with the engine running.
7.3 If a phone needs to remain on or be left with the ringer volume on, the instructor must be advised so if an urgent call needs to be answered a safe and legal place can be found to answer the call.

8 Damage to vehicle
8.1 If a pupil damages the tuition vehicle through dangerous or negligence then they maybe required to cover the costs of any repairs.
8.2 The vehicle is insured for tuition of anyone with a valid licence, but term 8.1 should always be considered.

9 Use of tuition car for tests
9.1 It is normal for a student to use the instructors car for their driving test.
9.2 There is a 2 hour fee on the day of driving test to cover the use of the driving school vehicle.
9.3 The instructor will reserve the right for a student to use the tuition vehicle for a test if it is deemed that a pupil is not ready to take the test.
9.4 The tuition car will not be available for non school pupils to hire for driving tests.

10 DVSA cancelations
10.1 The instructor is not responsible for cancelations, postponements or errors caused by the DVSA.

11 Your digital data
11.1 Your online data is kept secure by MYDRIVETIME via the pupil app, instructor app or instructor portal. Any questions relating to data security should be directed to MDT.
11.2 Payment information for payment made through the website is held by STRIPE PAY.
11.3 Personal data belonging to a pupil is not recorded on paper for any purposes.

12 Pupil app
12.1 The app is a 3rd party app provided by MYDRIVETIME.
12.2 All security and operations with regards to the app belong to MDT.
12.3 The app is free for pupils to use but can be withdrawn by the instructor without notice.
12.4 A pupil should keep their apps up to date and download latest versions to keep security up to date as well as latest app features.

All pupils should sign the digital copy of the terms and conditions before or shortly after beginning driving tuition.  If a student is under 18 then a parent will be required to sign on their behalf.  These terms and conditions are to ensure the smooth running of the driving school and aid the pupils and instructor.  Failure to sign the terms and conditions document or breaches of the terms and conditions may result in termination of lessons and action being taken to recover any costs involved to the driving school.

Refund Policy

 

Refunds policy

1a) Any lessons paid for in advance either online, Paym, Bank Transfer; are not refundable.  Payments must not be made unless you have been accepted as a pupil and have a lesson booked and confirmed.

1b) All pupils should note that any advance payments made equates to a contact between the pupil and the driving school.  Should a contract be completed by passing the driving test with Paul Loader’s Automatic Driving School then a refund maybe issued for a remaining balance but a fee of £20 will be charged to cover admin and expenses.

1c) Any items purchased from the online store can only be refunded if it can be proven that the item is broken or faulty before it is used or removed from any packaging.  Items are all checked before being posted.  Any claims for items damaged in the post should be made directly to the post office or other carrier.

1d) Any claims for refunds should be made in accordance with the terms and conditions.

 

Cancelations

2) At least 48 hours notice must be given to cancel or change a lessons once booked, failure to do so may mean you be will charged the lesson fee in full.

Contact Driving School

Paul’s Automatic Driving School
201 Paddock Road
Basingstoke
Hants
RG226QG

Tel: 07854 245494

 

Privacy Policy

 

 

 

Introduction

 

Privacy policy – At Paul’s Automatic Driving School there is a need to collect a small amount of data to ensure accurate training records are kept and pupils can receive the training they need to help them to learn to drive safely and pass their driving test.  There is also a legal necessity for an instructor to ensure that a pupil is legal to drive which involves a licence check with the DVSA.

 

Data Collected

 

The driving school collect the following data.

 

  • Your first name and last name
  • Your date of birth
  • Your full address and postcode
  • Your driving licence number
  • Your phone number
  • Your email address
  • Your learning progress
  • Driving test information
  • Payments and payment methods
  • Appointments and lessons taken

 

 

 

How your data is stored

 

The driving school is referred to as ‘data collection’ and the driving school is registered as a ‘data collector’.  The data that is collected is stored securely within the ‘MyDriveTime’ software.  ‘MyDriveTime’ are then responsible on the driving schools behalf for the security of the data that has been collected.  If you are interested to know how your data is being stored and the security they have in place their website address is:  http://mydrivetime.co.uk who have their own privacy policy on their website.

 

 

 

Your legal rights

 

Paul Loader’s Automatic Driving School may disclose personally identifiable information under special circumstances, such as to comply with a summons or when your actions are deemed criminal or in violation of our Terms of Service. Apart from this your data is not shared.It is your legal right to ask to see your data or to request a copy.  This is very easily done if you are a pupil as it can be shown to you at anytime during one of your driving lessons.  If you are a previous pupils you can send an email to us to request the information and it will be provided to you.

 

 

 

Data that cannot be deleted

 

Please note that some data cannot be deleted for legal reasons.  ‘Your full name’ cannot be deleted as this will be needed for the driving schools financial records and to provide evidence of the driving schools earning to the tax office.  But all other data that has been collected can be completely and permanently deleted.

 

 

 

Sending a message through the online forms

 

When you fill in any of the online webforms on the driving schools website you will need to provide your name, address, phone number and email, this is used so that you can be contacted and your enquiry can be processed.  This information is not stored or used for any other purposes.  You details maybe kept for a period of time if you have requested to join the waiting list etc.

 

 

 

Terminating your driving tuition

 

When you have completed your automatic driving lessons by passing your driving test or if you wish to cancel your lessons with Paul Loader’s Automatic Driving School then most of the data that has been collected can be deleted.  Please make sure you inform us if you wish to change instructors or cancel your tuition before passing the driving test so that this data can be deleted to enable compliance with our privacy policy.

 

 

 

Website

 

Information on the website has been used with permission.  This includes testimonials, photographs and references made to named students passed and present.  Students have the right to opt out of having their photographs displayed on the website at any time.

 

 

 

Data Sharing

 

Paul Loader’s Automatic Driving School may disclose personally identifiable information under special circumstances, such as to comply with a summons or when your actions are deemed criminal or in violation of our Terms of Service. Apart from this your data is not shared.

 

 

 

Dashcam recordings

 

The tuition car is fitted with dashcams to record what is happening outside of the vehicle, it does not record any sound.  This is used as evidence the case of any accidents or incidents.  It is not shared on any social media or other public or private platforms. Paul Loader’s Automatic Driving School may disclose this as evidence under special circumstances, such as to comply with a summons or when a persons actions are deemed criminal or in violation of the law.

Cookies on this site

This site uses cookies in the normal functioning of the website.  We have not added any cookies to gather data.  This website is powered by WordPress and has various plugins added to make the website function.  Some of these from time to time use cookies.  The payments section on this site is powered by Worldpay who use cookies to help process payments and for security.

Paul’s Automatic Driving School offers automatic driving lessons in Basingstoke, Paul Loader is a DVSA ‘Grade A’ driing instructor.